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Internet box comparison France 2026
Telecommunications

Internet Box France 2026: Fiber, ADSL and 5G Compared

Verified prices, real-world speeds and consumer rights to pick the right home internet box at your French address.

TelecommunicationsLast updated: May 26, 2026|Read time: 12 min

Choosing an internet box in France in 2026 means navigating four main operators, three low-cost sub-brands and five access technologies. With fiber FTTH deployment still expanding, the copper network being phased out and 5G fixed entering the mix, this guide breaks down the offers actually sold in 2026, the year-2 pricing trap and your cancellation rights under the French Consumer Code.

Key Takeaways

  • Four main operators: Orange (Livebox), Free (Freebox), SFR (SFR Box), Bouygues Telecom (Bbox).
  • 2026 promo pricing: from 19.99 € (Sosh) to 29.99 €/month (Freebox Pop) in year 1. Year-2 catalog prices typically jump to 39.99 € or 49.99 €/month.
  • Eligibility test: cartefibre.arcep.fr lists the technologies available at your address with no commercial bias.
  • Copper network sunset: ADSL/VDSL is being phased out between 2026 and 2030 under the ARCEP plan.
  • Cancellation right: maximum notice period of 10 days after engagement ends (Consumer Code, article L224-39).

1. Four main operators: Orange, Free, SFR, Bouygues

Four operators dominate the French fixed-line market: Orange, Free (Iliad), SFR (Altice) and Bouygues Telecom. Each sells a full range from FTTH fiber down to ADSL, generally bundling TV and unlimited landline calls. Here are the flagship offers commercialised in April 2026, based on each operator's public rate card.

Orange

Livebox Fibre
2 Gb/s down, 800 Mb/s upWi-Fi 6E230+ channels12 months
From
24.99 €/month
Then 42.99 €/month

Largest fiber footprint, recognised customer service, Wi-Fi 7 on Livebox 7.

Free

Freebox Pop / Ultra
8 Gb/s symmetric (Ultra) or 5 Gb/s (Pop)Wi-Fi 7 on Ultra220+ channelsNo commitment
From
29.99 €/month
Then 39.99 €/month

Highest commercial speeds, no-commitment with stable price.

SFR

SFR Box 8
8 Gb/s down, 1 Gb/s upWi-Fi 6160+ channels12 months
From
22.99 €/month
Then 42.99 €/month

Premium TV with RMC Sport, strong FTTH speeds.

Bouygues Telecom

Bbox Fit / Must / Ultym
2 Gb/s down, 900 Mb/s up (Must)Wi-Fi 6180+ channels12 months
From
22.99 €/month
Then 42.99 €/month

Solid price/services balance, discount when combined with a mobile plan.

Source: public price lists from operators, consulted April 2026 on orange.fr, free.fr, sfr.fr and bouyguestelecom.fr. Prices change frequently — always check the current rate on the official site before subscribing.

2. Low-cost sub-brands: RED, B&You, Sosh

Each historical operator runs a low-cost sub-brand in parallel: RED by SFR for Altice, B&You Pure Fibre for Bouygues, Sosh for Orange. Free positions its main range as no-commitment already. These plans are intentionally stripped down: little or no TV, basic phone support, but a stable price over time and no engagement clause.

RED by SFR

RED Box Fibre

24.99 €/month
No commitment
1 Gb/s down, 500 Mb/s up

SFR low-cost brand, speeds capped at 1 Gb/s.

B&You Pure Fibre

B&You Fibre

23.99 €/month
No commitment
400 Mb/s down

Bouygues low-cost brand, stripped-down plan with no TV.

Sosh

Sosh Fibre

19.99 €/month
No commitment
300 Mb/s down

Orange's low-cost brand, entry-level market price.

When to choose a low-cost brand? If you rarely watch linear TV, move often, or want to try a new operator without commitment. These brands run on the parent operator's infrastructure, so network quality is equivalent.

3. Five access technologies: FTTH, FTTLA, VDSL2, ADSL, 4G/5G fixed

France has five main fixed-internet technologies. Your eligibility depends on your address: in fibered zones you access FTTH or FTTLA. In partially deployed zones, ADSL or VDSL2 remain available, and 4G/5G fixed can step in as an alternative.

TechnologyDownloadUploadLatencyIdeal usage
FTTH FiberUp to 8 Gb/sUp to 8 Gb/s1 to 5 msRemote work, 4K streaming, online gaming, multiple simultaneous users
FTTLA FiberUp to 1 Gb/s50 to 100 Mb/s5 to 15 msFamily with HD streaming and moderate use
VDSL215 to 100 Mb/s1 to 20 Mb/s10 to 30 msBridge to fiber, moderate HD use
ADSL / ADSL2+1 to 20 Mb/s0.5 to 1 Mb/s20 to 50 msNon-fibered areas with no mobile alternative
4G / 5G fixed30 to 500 Mb/s10 to 100 Mb/s15 to 40 msADSL alternative while waiting for fiber

Go further: see our fiber vs ADSL France comparison for the technical detail of both technologies, and our fiber eligibility guide to check your address.

4. 2026 price comparison table

Here is a synthesis of the main fiber offers sold in France in April 2026. Prices are indicative and based on the public rate cards from each operator. They evolve regularly and may be discounted seasonally.

OfferPromo priceYear-2 priceMax speedCommitment
Sosh Fibre19.99 €19.99 €300 Mb/sNone
SFR Fibre22.99 €42.99 €8 Gb/s12 months
Bbox Must22.99 €42.99 €2 Gb/s12 months
B&You Pure Fibre23.99 €23.99 €400 Mb/sNone
Orange Livebox Fibre24.99 €42.99 €2 Gb/s12 months
RED Box Fibre24.99 €24.99 €1 Gb/sNone
Freebox Pop29.99 €39.99 €5 Gb/sNone
Freebox Ultra39.99 €49.99 €8 Gb/sNone

Indicative prices (April 2026) per official sites orange.fr, free.fr, sfr.fr, bouyguestelecom.fr, red-by-sfr.fr, bouyguestelecom.fr/bandyou, sosh.fr. Rates subject to change.

5. The year-2 pricing trap

This is the most misunderstood point on the French market. Almost all committed offers (12 months) apply the promotional price for 12 months only, then switch to a catalog price typically 15 to 20 €/month higher. A box advertised at 22.99 €/month can jump to 42.99 €/month in year 2, an extra 240 € a year.

Total cost over 24 months

Comparing two offers on the promo price alone is misleading. Here is a concrete example for a committed offer at 22.99 € then 42.99 €, versus a no-commitment offer at a steady 24.99 €:

  • • Committed: (22.99 × 12) + (42.99 × 12) = 791.76 € over 24 months
  • • No commitment: 24.99 × 24 = 599.76 € over 24 months
  • Difference: 192 € in favor of the no-commitment plan

If you plan to stay more than 12 months with the same operator, always verify the year-2 price. With committed offers, some retention campaigns let you renegotiate at the engagement anniversary. Otherwise, cancellation and switching is legally free once engagement ends.

6. Six criteria to weigh

Beyond the headline price, six criteria determine whether an offer fits your situation. Walk through each before deciding.

Download speed

Downloads, 4K streaming, online gaming, multiple simultaneous streams.

Upload speed

Video calls, remote work, cloud backup, file sharing.

Year-2 price

Tariff applied after the welcome promotion, often 15 to 20 €/month higher.

TV services

Channel count, 4K decoder, replay services, premium sport options.

Commitment

Minimum contract length (12 months or no commitment) and cancellation fees.

Built-in Wi-Fi

Wi-Fi generation (Wi-Fi 6, 6E or 7) and antenna count, decisive for home coverage.

7. Test your address eligibility

Before comparing offers, check what is available at your address. Eligibility varies building by building on the same street: two methods exist, each with its strengths.

Official ARCEP map

Neutral data, regularly updated. Shows every technology and every operator commercially present at your address, with no bias.

cartefibre.arcep.fr

Operator simulators

Faster to see live offers and current promotional prices at a specific operator. Use them as a complement to the ARCEP map, not a substitute.

Orange, Free, SFR, Bouygues, RED, B&You, Sosh

For a step-by-step guide, see our fiber eligibility guide. Once eligible, our home fiber installation guide walks through the connection process.

8. Copper network shutdown: 2026-2030 schedule

The copper telephone network, which carries ADSL and VDSL connections, is being progressively phased out by Orange — the historical infrastructure operator — under the schedule published by ARCEP. The plan spans 2026 to 2030, commune by commune.

Two phases per commune

  • End of commercialisation: no new ADSL/VDSL subscriptions accepted. Existing subscribers are not immediately disconnected.
  • Technical shutdown: copper lines stop working. Any connection not migrated to fiber, 4G/5G fixed or satellite is interrupted.

If you are still on copper, your operator is legally required to notify you in advance. The simplest path is to migrate to fiber as soon as it becomes available, which also brings a clear gain in speed and stability. In non-fibered areas, 4G or 5G fixed can bridge the gap.

Source: ARCEP copper network shutdown plan, arcep.fr.

9. 4G/5G fixed: alternative in non-fibered zones

For households in areas not yet eligible for fiber, 4G or 5G fixed is often the best alternative to ADSL. The principle: a router picks up the mobile network and redistributes it over Wi-Fi, with no technician visit. Bouygues Telecom (Bbox 4G/5G Home), Orange (Airbox Home) and SFR (Box 4G+/5G) all sell such offers.

Strengths

  • Immediate install, no technician
  • Higher speeds than ADSL in good coverage
  • Often no commitment
  • Bridge solution while waiting for fiber

Trade-offs

  • Speed depends on local mobile coverage
  • Performance drops at peak hours
  • Data allowance may be capped
  • Latency higher than fiber, less suited to competitive gaming

For more on 5G deployment in France, see our 5G France: coverage and offers guide.

10. How to cancel your internet box (Chatel law)

Cancelling an internet box in France is governed by the Consumer Code (notably articles L224-28, L224-30 and L224-39, known as the Chatel law). Three rules matter most.

Three rules to remember

  • 1
    Engagement capped at 24 months. The operator must also offer an equivalent plan with no engagement or with a maximum 12-month commitment.
  • 2
    Cancellation after 12 months. For a 24-month engagement, you can cancel from month 13 by paying 25 % of the remaining amount owed for the engagement period.
  • 3
    10-day maximum notice period. Once you send your request, the operator cannot impose more than 10 days notice. Operators must refund any prepaid amounts within 10 days of effective termination.

How to send the request: use a registered letter (lettre recommandée avec accusé de réception) or your customer account if online cancellation is offered. Keep a copy of the request and the acknowledgement. Return the equipment (box, decoder) within 30 days to avoid additional fees.

Sources: Code de la consommation, articles L224-28 to L224-39 (legifrance.gouv.fr); Service-Public.fr, "Résiliation d'un contrat de communications électroniques" (service-public.fr). In case of dispute, you can refer to the Médiateur des communications électroniques (mediation-telecom.org).

11. Expat checklist: subscribing in France

If you are new to France, three things shape the subscription experience: documents, payment method and language support. Here is what to prepare and what to expect.

Documents and payment

  • ID: passport or national ID card.
  • Proof of address: utility bill (under 3 months old) or rental contract.
  • French IBAN: requested by most operators (RIB document).
  • Credit card alternative: Free and Bouygues accept credit-card payment, useful before you open a French bank account.

Language and customer service

  • O
    Orange: English website option, English customer service line.
  • S
    SFR: English support available, expat-oriented services.
  • F
    Free: English site and app, fully online onboarding.
  • B
    Bouygues: mostly French, limited English support via online tools.

See also our guides on choosing a mobile plan in France and cancelling a French mobile plan, which apply the same Chatel-law principles to mobile contracts.

12. Frequently asked questions

What is the best internet box in France in 2026?
There is no single best box: the right choice depends on your address eligibility and your usage. Freebox Ultra delivers the highest speeds on the market (up to 8 Gb/s symmetric). Orange owns the largest fiber footprint and is widely cited for customer service. Sosh, RED by SFR and B&You offer the lowest no-commitment fiber prices. Always start by testing eligibility at cartefibre.arcep.fr before comparing tariffs.
How do I check fiber eligibility at my address in France?
Two methods exist. The official ARCEP fiber map at cartefibre.arcep.fr shows address-level deployment across all operators with no commercial bias. The operator simulators on Orange, Free, SFR and Bouygues websites show available offers directly. Eligibility can vary between neighboring buildings, so always enter your full address.
What is the difference between FTTH and FTTLA fiber?
FTTH (Fiber To The Home) runs optical fiber all the way to your apartment or house, supporting download and upload speeds up to 8 Gb/s. FTTLA (Fiber To The Last Amplifier) uses fiber to the local amplifier and coaxial cable on the last segment, typically capped around 1 Gb/s downstream and much lower upstream. FTTH delivers better stability and lower latency, but FTTLA covers some areas where FTTH is not yet present.
Should I take a committed or no-commitment offer?
No commitment (Freebox Pop, B&You Pure Fibre, RED Box, Sosh Fibre): no cancellation fees and a stable monthly price. Suited for renters who move often or anyone who wants flexibility. Committed offers (12 months is standard): generally cheaper promotional price but cancellation fees apply within the engagement period. French consumer law caps commitment at 24 months and allows cancellation after month 12 by paying 25 % of the remaining engagement amount.
What is the copper network shutdown in France?
France's copper telephone network, which carries ADSL and VDSL connections, is being progressively shut down by Orange (the historical infrastructure operator) according to the ARCEP schedule between 2026 and 2030. Each commune goes through two phases: an end-of-commercialisation phase (no new ADSL/VDSL subscriptions), then a technical shutdown (existing copper lines stop working). If you still use ADSL/VDSL, your operator must inform you in advance so you can migrate to fiber, 4G/5G fixed or satellite.
Is 5G fixed a viable alternative to fiber?
In areas where fiber is not yet deployed, yes. 5G fixed typically delivers between 100 and 500 Mb/s downstream depending on coverage, with no technician visit. Bouygues Telecom and SFR commercialise dedicated 5G home boxes. Fiber FTTH remains preferable when available, especially for latency-sensitive use (competitive gaming, real-time video). 4G fixed is a fallback in lower-density areas, with more modest speeds.
What do internet boxes cost in France in 2026?
According to operator price lists published in April 2026: Sosh fiber from 19.99 €/month, SFR Fibre from 22.99 €/month, Bbox Must from 22.99 €/month, B&You Pure Fibre from 23.99 €/month, Orange Livebox Fibre from 24.99 €/month, RED Box Fibre from 24.99 €/month, Freebox Pop from 29.99 €/month, Freebox Ultra from 39.99 €/month. Committed offers usually jump to 39.99-49.99 €/month in year 2. Always confirm the current price on the operator's official site.
How do I cancel my internet box in France?
Send a cancellation request to your operator, ideally by registered letter (lettre recommandée avec accusé de réception) or via your customer account if the operator offers an online cancellation tool. The maximum notice period your operator can impose is 10 days. The operator must refund any prepaid amounts within 10 days of effective termination. You then have 30 days to return the equipment (box, decoder). If you cancel during the engagement period, early-termination fees apply, capped by the French Consumer Code.
Will I actually get the advertised speeds?
Advertised speeds are theoretical maximums. On FTTH, the real measured throughput is usually close to the headline figure, provided you use a compatible Ethernet cable (Cat 6 or better) and a router with modern Wi-Fi (Wi-Fi 6 or Wi-Fi 7) to exploit speeds beyond 1 Gb/s. On FTTLA, expect 60 to 80 % of the headline figure depending on neighborhood load. On ADSL/VDSL, speed depends heavily on the distance to the cabinet and the quality of the copper pair.
Which operator has the best fiber network in France?
Orange has the largest fiber footprint, due to its role as historical infrastructure operator. Free, SFR and Bouygues sell offers on their own networks and on public-initiative networks in less dense areas. For a specific address, the ARCEP map shows which operators are commercially present. Service quality then depends on the chosen retail operator (network management, customer service, included equipment).
Do I really need fiber, or can I stick with ADSL?
Not immediately, but the gradual copper shutdown planned through 2030 makes the migration inevitable. If fiber is available and your usage involves streaming, remote work or multiple simultaneous users, fiber brings a clear comfort upgrade. If your area is not yet fibered, ADSL/VDSL or a 4G/5G home box can serve as an interim solution until your operator announces a deployment timeline.
What about expats and English-language customer service?
Orange and SFR both offer English-language customer service options, useful for expats who do not speak French. Free's website and app can be navigated in English. Bouygues Telecom is largely French-only. For subscription, expect to provide a French IBAN, proof of address (utility bill or rental contract) and proof of identity. Some operators accept credit-card payment as an alternative if you do not yet have a French bank account.

Official sources

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Written by comparatif24.fr team

Last updated: May 26, 2026

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This content is provided for information only. Prices, speeds and conditions evolve regularly; always confirm current rates on the operator's official site. This article does not constitute legal or financial advice.