Choosing an internet box in France in 2026 means navigating four main operators, three low-cost sub-brands and five access technologies. With fiber FTTH deployment still expanding, the copper network being phased out and 5G fixed entering the mix, this guide breaks down the offers actually sold in 2026, the year-2 pricing trap and your cancellation rights under the French Consumer Code.
Key Takeaways
- Four main operators: Orange (Livebox), Free (Freebox), SFR (SFR Box), Bouygues Telecom (Bbox).
- 2026 promo pricing: from 19.99 € (Sosh) to 29.99 €/month (Freebox Pop) in year 1. Year-2 catalog prices typically jump to 39.99 € or 49.99 €/month.
- Eligibility test: cartefibre.arcep.fr lists the technologies available at your address with no commercial bias.
- Copper network sunset: ADSL/VDSL is being phased out between 2026 and 2030 under the ARCEP plan.
- Cancellation right: maximum notice period of 10 days after engagement ends (Consumer Code, article L224-39).
Table of Contents
1. Four main operators: Orange, Free, SFR, Bouygues
Four operators dominate the French fixed-line market: Orange, Free (Iliad), SFR (Altice) and Bouygues Telecom. Each sells a full range from FTTH fiber down to ADSL, generally bundling TV and unlimited landline calls. Here are the flagship offers commercialised in April 2026, based on each operator's public rate card.
Orange
Livebox FibreLargest fiber footprint, recognised customer service, Wi-Fi 7 on Livebox 7.
Free
Freebox Pop / UltraHighest commercial speeds, no-commitment with stable price.
SFR
SFR Box 8Premium TV with RMC Sport, strong FTTH speeds.
Bouygues Telecom
Bbox Fit / Must / UltymSolid price/services balance, discount when combined with a mobile plan.
Source: public price lists from operators, consulted April 2026 on orange.fr, free.fr, sfr.fr and bouyguestelecom.fr. Prices change frequently — always check the current rate on the official site before subscribing.
2. Low-cost sub-brands: RED, B&You, Sosh
Each historical operator runs a low-cost sub-brand in parallel: RED by SFR for Altice, B&You Pure Fibre for Bouygues, Sosh for Orange. Free positions its main range as no-commitment already. These plans are intentionally stripped down: little or no TV, basic phone support, but a stable price over time and no engagement clause.
RED by SFR
RED Box Fibre
SFR low-cost brand, speeds capped at 1 Gb/s.
B&You Pure Fibre
B&You Fibre
Bouygues low-cost brand, stripped-down plan with no TV.
Sosh
Sosh Fibre
Orange's low-cost brand, entry-level market price.
When to choose a low-cost brand? If you rarely watch linear TV, move often, or want to try a new operator without commitment. These brands run on the parent operator's infrastructure, so network quality is equivalent.
3. Five access technologies: FTTH, FTTLA, VDSL2, ADSL, 4G/5G fixed
France has five main fixed-internet technologies. Your eligibility depends on your address: in fibered zones you access FTTH or FTTLA. In partially deployed zones, ADSL or VDSL2 remain available, and 4G/5G fixed can step in as an alternative.
| Technology | Download | Upload | Latency | Ideal usage |
|---|---|---|---|---|
| FTTH Fiber | Up to 8 Gb/s | Up to 8 Gb/s | 1 to 5 ms | Remote work, 4K streaming, online gaming, multiple simultaneous users |
| FTTLA Fiber | Up to 1 Gb/s | 50 to 100 Mb/s | 5 to 15 ms | Family with HD streaming and moderate use |
| VDSL2 | 15 to 100 Mb/s | 1 to 20 Mb/s | 10 to 30 ms | Bridge to fiber, moderate HD use |
| ADSL / ADSL2+ | 1 to 20 Mb/s | 0.5 to 1 Mb/s | 20 to 50 ms | Non-fibered areas with no mobile alternative |
| 4G / 5G fixed | 30 to 500 Mb/s | 10 to 100 Mb/s | 15 to 40 ms | ADSL alternative while waiting for fiber |
Go further: see our fiber vs ADSL France comparison for the technical detail of both technologies, and our fiber eligibility guide to check your address.
4. 2026 price comparison table
Here is a synthesis of the main fiber offers sold in France in April 2026. Prices are indicative and based on the public rate cards from each operator. They evolve regularly and may be discounted seasonally.
| Offer | Promo price | Year-2 price | Max speed | Commitment |
|---|---|---|---|---|
| Sosh Fibre | 19.99 € | 19.99 € | 300 Mb/s | None |
| SFR Fibre | 22.99 € | 42.99 € | 8 Gb/s | 12 months |
| Bbox Must | 22.99 € | 42.99 € | 2 Gb/s | 12 months |
| B&You Pure Fibre | 23.99 € | 23.99 € | 400 Mb/s | None |
| Orange Livebox Fibre | 24.99 € | 42.99 € | 2 Gb/s | 12 months |
| RED Box Fibre | 24.99 € | 24.99 € | 1 Gb/s | None |
| Freebox Pop | 29.99 € | 39.99 € | 5 Gb/s | None |
| Freebox Ultra | 39.99 € | 49.99 € | 8 Gb/s | None |
Indicative prices (April 2026) per official sites orange.fr, free.fr, sfr.fr, bouyguestelecom.fr, red-by-sfr.fr, bouyguestelecom.fr/bandyou, sosh.fr. Rates subject to change.
5. The year-2 pricing trap
This is the most misunderstood point on the French market. Almost all committed offers (12 months) apply the promotional price for 12 months only, then switch to a catalog price typically 15 to 20 €/month higher. A box advertised at 22.99 €/month can jump to 42.99 €/month in year 2, an extra 240 € a year.
Total cost over 24 months
Comparing two offers on the promo price alone is misleading. Here is a concrete example for a committed offer at 22.99 € then 42.99 €, versus a no-commitment offer at a steady 24.99 €:
- • Committed: (22.99 × 12) + (42.99 × 12) = 791.76 € over 24 months
- • No commitment: 24.99 × 24 = 599.76 € over 24 months
- • Difference: 192 € in favor of the no-commitment plan
If you plan to stay more than 12 months with the same operator, always verify the year-2 price. With committed offers, some retention campaigns let you renegotiate at the engagement anniversary. Otherwise, cancellation and switching is legally free once engagement ends.
6. Six criteria to weigh
Beyond the headline price, six criteria determine whether an offer fits your situation. Walk through each before deciding.
Download speed
Downloads, 4K streaming, online gaming, multiple simultaneous streams.
Upload speed
Video calls, remote work, cloud backup, file sharing.
Year-2 price
Tariff applied after the welcome promotion, often 15 to 20 €/month higher.
TV services
Channel count, 4K decoder, replay services, premium sport options.
Commitment
Minimum contract length (12 months or no commitment) and cancellation fees.
Built-in Wi-Fi
Wi-Fi generation (Wi-Fi 6, 6E or 7) and antenna count, decisive for home coverage.
7. Test your address eligibility
Before comparing offers, check what is available at your address. Eligibility varies building by building on the same street: two methods exist, each with its strengths.
Official ARCEP map
Neutral data, regularly updated. Shows every technology and every operator commercially present at your address, with no bias.
cartefibre.arcep.frOperator simulators
Faster to see live offers and current promotional prices at a specific operator. Use them as a complement to the ARCEP map, not a substitute.
Orange, Free, SFR, Bouygues, RED, B&You, Sosh
For a step-by-step guide, see our fiber eligibility guide. Once eligible, our home fiber installation guide walks through the connection process.
8. Copper network shutdown: 2026-2030 schedule
The copper telephone network, which carries ADSL and VDSL connections, is being progressively phased out by Orange — the historical infrastructure operator — under the schedule published by ARCEP. The plan spans 2026 to 2030, commune by commune.
Two phases per commune
- • End of commercialisation: no new ADSL/VDSL subscriptions accepted. Existing subscribers are not immediately disconnected.
- • Technical shutdown: copper lines stop working. Any connection not migrated to fiber, 4G/5G fixed or satellite is interrupted.
If you are still on copper, your operator is legally required to notify you in advance. The simplest path is to migrate to fiber as soon as it becomes available, which also brings a clear gain in speed and stability. In non-fibered areas, 4G or 5G fixed can bridge the gap.
Source: ARCEP copper network shutdown plan, arcep.fr.
9. 4G/5G fixed: alternative in non-fibered zones
For households in areas not yet eligible for fiber, 4G or 5G fixed is often the best alternative to ADSL. The principle: a router picks up the mobile network and redistributes it over Wi-Fi, with no technician visit. Bouygues Telecom (Bbox 4G/5G Home), Orange (Airbox Home) and SFR (Box 4G+/5G) all sell such offers.
Strengths
- Immediate install, no technician
- Higher speeds than ADSL in good coverage
- Often no commitment
- Bridge solution while waiting for fiber
Trade-offs
- Speed depends on local mobile coverage
- Performance drops at peak hours
- Data allowance may be capped
- Latency higher than fiber, less suited to competitive gaming
For more on 5G deployment in France, see our 5G France: coverage and offers guide.
10. How to cancel your internet box (Chatel law)
Cancelling an internet box in France is governed by the Consumer Code (notably articles L224-28, L224-30 and L224-39, known as the Chatel law). Three rules matter most.
Three rules to remember
- 1Engagement capped at 24 months. The operator must also offer an equivalent plan with no engagement or with a maximum 12-month commitment.
- 2Cancellation after 12 months. For a 24-month engagement, you can cancel from month 13 by paying 25 % of the remaining amount owed for the engagement period.
- 310-day maximum notice period. Once you send your request, the operator cannot impose more than 10 days notice. Operators must refund any prepaid amounts within 10 days of effective termination.
How to send the request: use a registered letter (lettre recommandée avec accusé de réception) or your customer account if online cancellation is offered. Keep a copy of the request and the acknowledgement. Return the equipment (box, decoder) within 30 days to avoid additional fees.
Sources: Code de la consommation, articles L224-28 to L224-39 (legifrance.gouv.fr); Service-Public.fr, "Résiliation d'un contrat de communications électroniques" (service-public.fr). In case of dispute, you can refer to the Médiateur des communications électroniques (mediation-telecom.org).
11. Expat checklist: subscribing in France
If you are new to France, three things shape the subscription experience: documents, payment method and language support. Here is what to prepare and what to expect.
Documents and payment
- ID: passport or national ID card.
- Proof of address: utility bill (under 3 months old) or rental contract.
- French IBAN: requested by most operators (RIB document).
- Credit card alternative: Free and Bouygues accept credit-card payment, useful before you open a French bank account.
Language and customer service
- OOrange: English website option, English customer service line.
- SSFR: English support available, expat-oriented services.
- FFree: English site and app, fully online onboarding.
- BBouygues: mostly French, limited English support via online tools.
See also our guides on choosing a mobile plan in France and cancelling a French mobile plan, which apply the same Chatel-law principles to mobile contracts.
12. Frequently asked questions
What is the best internet box in France in 2026?▼
How do I check fiber eligibility at my address in France?▼
What is the difference between FTTH and FTTLA fiber?▼
Should I take a committed or no-commitment offer?▼
What is the copper network shutdown in France?▼
Is 5G fixed a viable alternative to fiber?▼
What do internet boxes cost in France in 2026?▼
How do I cancel my internet box in France?▼
Will I actually get the advertised speeds?▼
Which operator has the best fiber network in France?▼
Do I really need fiber, or can I stick with ADSL?▼
What about expats and English-language customer service?▼
Official sources
- ARCEP — French Regulatory Authority for Electronic Communications
- Official fiber coverage map (ARCEP)
- J'alerte l'ARCEP — consumer reporting tool
- Service-Public.fr — Cancellation of an electronic communications contract
- Légifrance — Code de la consommation, articles L224-28 to L224-39
- Médiateur des communications électroniques
Continue reading
Fiber vs ADSL France
Technology comparison and migration guide.
TelecommunicationsFiber eligibility test
How to check your address eligibility step by step.
TelecommunicationsHome fiber installation
Steps, timelines and technician appointment.
Telecommunications5G France coverage and plans
5G deployment and 4G/5G fixed alternatives.
MobileChoose a mobile plan in France
Method to compare plans based on real usage.
CancellationCancel a mobile plan in France
Procedure, notice period and Chatel-law rights.
Written by comparatif24.fr team
Last updated: May 26, 2026
